OTIF
98%
On-time, in-full delivery across 50,000+ SKUs at Reliance Retail.
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How I work
Supply chains don’t fail at the warehouse. They fail at the planning table.
Five years across manufacturing, FMCG and retail distribution in the UAE and India. I turn demand signals into replenishment decisions, keep production supplied, and build the Power BI reporting that shows it working. Along the way I have worked with the supply chain teams of Unilever, Johnson & Johnson, Almarai and Dabur.
Highlights
Measured results.
USD92M
Inventory controlled in a 200,000 sq ft distribution center.
400+
Retail stores served from that one center.
≈20,000
SKUs I plan today at EGMA on Dynamics 365 F&O.
Bars to scale
Line items
Improvements I delivered across three roles.
40+
Associates and coordinators led and coached.
5yrs
Supply chain experience across the UAE and India.
3.55GPA
MSc Supply Chain Management (UOWD), Distinction.
Supply network
Demand moves. Supply follows.
A simulated network. Point at the stores to raise demand and watch the distribution center replenish them, while suppliers keep the center stocked.
Experience
The route so far.
Career route
Chennai to Bangalore to Dubai
NowEGMA, Dubai
- 2017ChennaiB.E. Mechanical
- 2021BangaloreReliance Retail
- 2024DubaiALPLA Middle East
- 2025DubaiEGMA, today
Apr 2025 – PresentDubai, UAE
Senior Demand & Supply Planner
I forecast demand and set safety stock, reorder points and min-max levels for raw materials, packaging and critical spares, so production keeps running.
- Run inbound logistics and customs clearance for materials, spares and capital equipment, including HS classification, Dubai Customs queries and MOIAT, EDAS and MOCCAE approvals.
- Lead planning alignment across Production, Procurement, Sales, Finance, QC and Logistics, turning demand signals into JIT and push-pull fulfillment decisions.
- Built automated Power BI dashboards for inventory accuracy, fulfillment performance and replenishment effectiveness.
- Brought Lean and 5S standards to the warehouse with a safety-first routine.
−12%Stock discrepancies in the first quarter
+15%Order readiness in the first quarter
Jun 2024 – Jan 2025Dubai, UAE
Supply Chain & Logistics Executive
I ran end-to-end supply chain operations for global FMCG clients, keeping deliveries on time and compliant.
UnileverJohnson & JohnsonDaburJergensAlmaraiAl Rawabi
- Owned inventory governance and warehouse scheduling within safety and sustainability standards.
- Aligned production planning with each client’s demand patterns so materials arrived before they were needed.
- Used WMS analytics to manage days inventory outstanding, turnover, capacity and forecasts.
- Coordinated inbound and outbound logistics against regional export plans across GCC markets.
−10%Material lead times
ZeroStockouts across every client portfolio
Sep 2021 – Jan 2024Bangalore, India
SCM Operational Executive
I oversaw a USD 92M (₹772 Cr) inventory in a 200,000 sq ft distribution center serving 400+ stores.
- Led and coached 40+ warehouse associates and coordinators across inbound, inventory and outbound.
- Directed daily shift operations and order fulfillment against productivity, accuracy and service targets.
- Owned operational KPIs and used root-cause analysis to raise inventory accuracy and dispatch efficiency.
- Reached 98% OTIF through pick-path optimization, bin layout changes and TMS-supported route planning.
98%OTIF across 50,000+ SKUs
−15%Order turnaround time
+25%Space utilization
Planning Lab
Reorder point simulator.
Safety stock and reorder points are the parameters I set for raw materials, packaging and critical spares. Change the inputs and watch 120 days of simulated stock respond.
- Safety stock
- 182units
- Reorder point
- 1,022units
- Fill rate
- 100.0%
- Lost sales days
- 0of 120
SS = z × σ × √L = 1.96 × 35 × √7 = 181.5 → 182 units
ROP = d × L + SS = 120 × 7 + 182 = 1,022 units
Daily demand follows a normal distribution, and the same random draws are reused as you change the inputs so each change is comparable. Unmet demand is lost, not backordered.
Skills
What I work with.
Planning & inventory
- Demand forecasting
- Demand planning and trend analysis
- Replenishment planning
- Safety stock, reorder point, min-max
- Inventory optimization
- ABC and stock-aging analysis
- S&OP inputs
Operations
- Warehouse operations
- Put-away and replenishment
- Wave picking and cross-docking
- Dispatch and route planning
- 3PL and carrier management
- Stock accuracy and reconciliation
Analytics & systems
- Microsoft Dynamics 365 F&O
- Power BI, DAX and Power Query
- SQL
- SAP EWM and WMS
- TMS
- KPI dashboard automation
Leadership & management
- Team leadership and coaching
- Workforce planning
- Cross-functional planning alignment
- Performance management
- Customer fulfillment
Commercial & compliance
- Import, export and customs clearance
- HS classification
- MOFA, MOIAT, EDAS 2.0, FANR and MOCCAE approvals
- Supplier and vendor performance
- Supplier expediting and back orders
Lean & improvement
- Lean Six Sigma Black Belt
- Kaizen and Kanban
- 5S warehouse standards
- Root-cause analysis
- Process standardization
- Cost and productivity management
Tools I use every day
Dynamics 365
Power BI
SQL
DAX
Power Query
SAP EWM
WMS
TMS
Excel
Education
Built on research.
My MSc thesis on Industry 5.0 looked at human-centricity, sustainability and resilience in supply chains, and was graded High Distinction.
Move over the page and press to dent it
Master’s in Supply Chain Management
University of Wollongong in Dubai · 2024 – 2026 · Distinction, GPA 3.55 / 4.0
Lean Six Sigma Black Belt
Through a PMI® Registered Education Provider
CIPS certificate holder
Progressing toward MCIPS
B.E. Mechanical Engineering
Sathyabama University, Chennai · 2017 – 2021 · First Class · recruited on campus by Reliance Retail
Recognized by a Reliance Retail director18th Global Supply Chain Leaders SummitCIPS MENA ConnectGulfood 2025 and 2026
Contact
Let’s talk planning.
Based in Dubai. Write to me about demand, supply or inventory planning.
- WhatsApp+971 56 760 7136
- Mobile+971 56 760 7136
- LinkedInlinkedin.com/in/bosco-agnald
- CVView or download (PDF)
- Based inDubai, United Arab Emirates
Senior Demand & Supply Planner, open to work in Dubai, UAE.